Hubo, the Belgian DIY-chain with a clear vision and shelving that exudes uniformity.
With more than 160 stores, Hubo is one of the largest DIY-chains in Belgium. A 'pure' Belgian company, fully focused on DIY-enthusiasts and handymen. Their approach is clear: simplicity, the right product range, affordability and a shopping environment that makes everything easy to find.
This is immediately apparent in their sleek shop design. Uniform heights, fixed widths, a recognisable look and feel in every branch. Operational excellence as their calling card – and that is exactly where Gondella fits in seamlessly as a remodelling partner.
Start of the collaboration
Gondella became a permanent partner for the shop fittings of DIY-chain Hubo because both parties essentially share the same values: reliability, quality and respect for timing.
The real acceleration in the collaboration came when Gondella also started supplying accessories for Hubo and keeping them in stock. After all, the DIY-sector involves thousands of different product types – from screws and paint pots to gardening tools – each of which requires its own presentation and support. With the right accessories, every product gets the visibility it deserves, and that makes all the difference to the shopping experience.
Why the partnership works
- Stock security: Gondella keeps hundreds of accessories for Hubo in stock as standard. This enables fast deliveries.
- System integration: Gondella item numbers, prices, weights and product codes are included in Hubo's ERP system, ensuring a seamless and highly efficient ordering process.
- Knowledge of the Hubo-concept: permanent installation teams and a single point of contact ensure continuity for the customer. Even after each delivery, Gondella's after-sales service remains available and involved.
- Smart customisation: from minor adjustments to the product range to completely new prototypes, Gondella's engineering department thinks along with you and delivers new, tailor-made solutions.
- Speed and timing: just-in-time deliveries and fast installations limit downtime. This allows shops to open or continue working more quickly without delay.
Together, these strengths form a strong basis for a partnership that has lasted for years: both parties reinforce each other in terms of speed and continuity.
Hubo also counts on a number of fixed certainties, such as correct prices, clear quotations, reliable stock and smooth deliveries. And above all: the collaboration is simple and efficient, exactly what a strong retail concept like Hubo needs.
Curious to find out how Gondella can support your retail concept?
Would you also like a store where every detail is just right and your customers are truly amazed? Contact Gondella and discover how we can make your project a reality together.
